Let’s talk about inclusive interior design. We’ll cover topics like accessibility, challenging biases, and promoting social justice. Jane gives us guidance for creating inclusive spaces that enhance well-being.
#inclusivedesign #universaldesign #interiordesigner #interiordesigners #interiordesign #interiordesigns #interiorarchitect #interiorarchitects #interiorarchitecture #interiorarchitectureanddesign #interiorinspiration #interiorinspo #interiorismo
Go to: beyondinteriordesign.CLUB
Let’s talk about inclusive interior design. We’ll cover topics like accessibility, challenging biases, and promoting social justice. Jane gives us guidance for creating inclusive spaces that enhance well-being.
#inclusivedesign #universaldesign #interiordesigner #interiordesigners #interiordesign #interiordesigns #interiorarchitect #interiorarchitects #interiorarchitecture #interiorarchitectureanddesign #interiorinspiration #interiorinspo #interiorismo
Go to: beyondinteriordesign.CLUB
good design enabled bad design disables I mean that's really it in a nutshell I think if you only take away from today can I get there can I play can I stay um then I think uh that is something that you can check everything every design that you have can people get to it can they use it really well and will it be comfortable enough to sustain their interest that they can keep on using it for as long as they want to [Music] foreign
as you probably know this podcast is an initiative of The Institute of interior impacts and that's why svenso be Remy Mark miscus co-founded this Global Institute to create impacts to design this world together with you because we do have the power to design and create this world but listen who has the power has the responsibility sometimes it's hard to remember that because most of us are crazy about beauty the Aesthetics and other designers might be a member of Cam functionality from followers function well we believe in form follows meaning to grow as a person as a family as a company as a community to grow as Humanity therefore we've invited our special guest of today so let me introduce her she's chair center of the Universal Design Australia a resident charity seeking a more inclusive world she wants to see a world where designers and policy makers automatically consider the diversity of the population and create inclusive build environments inclusive designed architecture inclusive interior design but also products services and Communications she writes regularly on Universal Design and inclusive practice and contributes to various adversary tenants for academic qualifications include a bachelor of social science MBA and PhD so I'm honest and excited to share her important message passion wisdom and love with our Global design Community please welcome Dr Jane bringoff thank you very much for the introduction uh and good evening good morning good night wherever you are in the world at the moment um I'm uh I'm speaking to you actually from um categoryland in Sydney categoryland is the land of First Nations people here in Australia so um yes my uh thank you very much for also asking me to talk about my favorite topic yeah of course where people will tell you that it's difficult to shut me up so Mark I'm relying on you to be guiding me and cutting me off I'm going on too long yes yeah I know we can do a three-day event maybe on this topic when we spoke the first time so uh I will I will guide you but it's it's all interesting so uh wonderful yeah it's a it's a it's a special topic actually and when I was graduating I did a I I did a project about inclusive design about how to discover how public space is designed for people that don't have full ability to assess public space so I was driving uh well at least a full week but I actually had a mobility scooter for more than three months and I was driving it a lot of days I was I went shopping I went uh I I went uh I went out to bars and restaurants just for for well I should call it a walk but it was more right obviously so I I felt how it was to be excluded from society and it took me a lot of time in my head that was the most difficult part in my mindset to accept that it's wonderful to have access to all this uh space but that you are well relying on something else and your environment your world is not designed for you and that doesn't feel complete or it doesn't feel right so it's a it's yeah I'm very glad that I met you that um that somebody introduced you uh the board young introduced you uh that so it reminds me of of a very important topic that I well forgot a little bit about in my uh existing design career yeah so let me let's start uh explain me what is what is inclusive design yeah okay so um I'm using the term Universal Design but inclusive design means the same thing so I the term Universal Design is actually in um the UN convention on the rights of persons with disability and that has made it a more uh Global term but uh particularly in the UK they call it inclusive design and there are people who will try to tell you that there's some nuanced difference between uh inclusive design and Universal Design and they'll say things like um well Universal Design is one size fits all and inclusive design isn't well that's not true either I don't know where the one size fits all came from but certainly in academic terms people like to guard their territory and so I think that that's what um what is happening if you can't carve out that space for yourself then you're kind of out of a job so a human-centered design user-centered design all of those words are really about including everybody it's about how do we think about uh the way that we design I should say to everyone I am not actually a designer we didn't get that bit in um but I certainly write emails I do other things that end up being de facto designed even though I'm not a professional designer so the aim is is to look at things so that we can include as many people as possible and your example there Mark is that often the people who come on board with these ideas are the people who have some personal experience and um that that is the reminder so it's either them or they watch a family member struggle and I think we're moving on from this idea of um uh some Acceptance in the you know last century it was like oh well isn't it a pity that you have a disability and or things like well what do you expect as you get old um to saying hang on a minute just because I have a disability or because I'm old now it doesn't mean that I can't be you know part of what's going on in the bigger World um and even just in my neighborhood so um yeah I I Mark I'm not sure I actually answered your question there because I was rambling a bit no no you're okay so it's all about the terms about inclusive design yeah Universal Design sometimes in Europe we call it design for all yeah it's the other one design for all yeah yeah and that that sounds well kind friendly because when you're not designing for all you can well you can ask yourself is is the good design are you excluding people there yeah so um well we have the topic is uh the topic we were using is designing for the extremes yeah what does it mean well uh that that um that idea came to me um when I was running a workshop for some Landscape Architects actually and um trying to get them to think about you know that paradigm shift in design and you in terms of being inclusive and I talked about the population bell curve and I what I said was um you know there's no there's no such thing as the average average is mythical average is like one person and you need to um design for the whole population bell curve and that's when one of them said to me so if you design for the extremes you include the middle and it was like a real aha moment and that's certainly one way of looking at it and it's although it's simplistic it's a very good start um I then have to sort of start thinking about well who's actually in the middle as well yeah because uh it you can talk about the extremes like children at one end and maybe older people with disability at the other end of that bell curve but in the middle there's a huge diversity of population huge and within that uh within that Central area of the bell curve you've got people who are neurodiverse you've got people who are blind who are deaf who've got arthritis who've got back pain who um have mental health conditions uh you know the list goes on that they come from a different culture that they maybe not have language they may not be able to read all sorts of things that uh that is the collection of humanity yeah it's not about those this wheelchair sign is it a lot of us think that wheelchair sign is that that's that's why we try to do it with accessibility but it's actually well I read it in your um in your in your paper about uh in Universal Design that's really cool that this that this the sign that we as we know is the the person in the wheelchair the blue sign with the white wheelchair it's it was not a wheelchair in the very first beginning was it no no and that I mean that was actually designed in around about the 1930s I think um by uh by somebody and originally just had a stick person without a circle on their top to indicate a head and then somebody went and stuck a a circle on it so it actually looked like a wheelchair user and look I can understand that because this is a concept that's evolved over time and the the thing I guess in the 70s um not only did we have um or the 60s we had the Civil Rights Movement we in the 70s we had the feminist movement and you know the whole business of the rights movement this and then we ended up with a group and we still have them um who I would say is a disability Pride group you know they're members of a very discreet community and they wear their badge as a as a personal disability you or as I say in England and Scotland a disabled person language is everything um is um is that they are loud and proud about their disability and they are out there seeking their rights and that is another aspect of this is rights are never given by the privileged to those who don't have them unless you really really fight them for that for it because the U.N convention's been around for many years we've had the international year of people with disability uh back in 1986 or something we've had disability discrimination legislation in many developed countries even developing countries and look at me I'm still talking about it you know many many years later and so the site is still on and it's those Norms uh societal Norms that were all brought up in of you know oh isn't it unfortunate you've had an accident tough leaving it to sort of say well that's your life now um to others are saying no I want more than this now you know and I think in the 21st century this is where Universal Design has evolved from being not about wheelchairs not about just the built environment but if we're truly talking about inclusion what we mean is finding ways to include as many people as possible and you know every time I think we've captured everyone we end up with another marginalized group that I didn't think of before um some more recent uh join us are people who are gender diverse refugees um migrants you know uh people from different um cultural backgrounds they're all relatively new into this mix of diversity equity and inclusion yeah so what you're actually telling us is correct me if I'm wrong if you designed for the averages Your Design is actually for No One yeah and and someone made a really good um video on that about um aircraft Pilots where they try to design the um the uniforms the flying uniforms and so on and they tried they did it with the average and then they found that um because the cockpits um I think this goes back to the older flowing days the copics are very um limited and because people people are different sizes if nothing else um is that they couldn't they couldn't get a one-size-fits all yeah
won't work yeah yeah but it's well for us as designers or or just people in general we like stereotyping right that's that makes life easier I have to do that it's part of of culture of social perception but yeah we can we can stereotype on race and on on religion uh level of wealth sexual orientation intellectual and the physical ability but we are not all the same so how do we how do we deal with that what what can be a good design then what how do we start with that I think I think first of all um is to be I mean we we can't know our unconscious bias but I think if we can at least know we have some unconscious bias I mean we will have biases that we know I mean we're biased towards people that we love for example um is uh that we we have to we have to consider that no but I think in some ways um it's more about reading about that about ableism uh about sexism racism and these all come into um into the mix uh and the the stereotyping um I mean stereotyping whether it's a positive or negative uh is still stereotyping and it doesn't help so for example uh in here in Australia where we're trying to uh get people to work later in life um is to make sure that people can be employed after the age of well actually 55 60 65 if they want to be employed is saying things like older people are more reliable or they're more wise or they're more this or that in a positive way we have to think about well what does that say about younger people yeah are they all stupid yeah
uh and uh that so that that is asking yourself to sit on the other side and question yourself you know what am I really saying here um and all that does is still marginalize older people as being a separate and special group and I think that that's that's the whole thing is if we think of the and I'm going to use the word elderly we don't use the word elderly it's older people elderly because of the stereotype about an older person with a walking cane or you know yeah being incompetent and can't use a mobile phone all those stereotypes um you know we have to think about those as try and catch ourselves out when we say these things you know um and the other one is what um a late uh disability advocate here used to gave a wonderful Ted Talk her name is Stella young uh yeah Stella young yes and she talks about inspiration porn about the fact that because she is a working woman because I mean she's a has a uses of power wheelchairs he's a woman in very short stature as well and she uh you know all your you know so inspirational she says what forget nothing having breakfast you know I mean there's nothing I just have a life like you have a life um and she calls you know so people with disability who can do things are not exceptional then that we shouldn't be drawing our inspiration from them we should be supporting everyone with disability to achieve their full potential yeah yeah they got they got it's normally they got a whole other lesson from Life yeah because they that's the other side always I'm I'm sometimes I'm I'm jealous it's not that that you want this disability or a disease or whatever but they they there is a mind shift going on always with these people they appreciate other stuff some really normal stuff that you do just every day you're not especially grateful for that it's it's normal but if you see another person who can't do the normal stuff you're like oh wow now now we know why this person is so grateful or so positive or so yeah blessed almost with this Vision perspective on the world so yeah it's just to be clear it's Universal Design is not a design stream you can't recognize it that's the good thing is it it's not like you see door handles or special wall handles or of course there are some tools or gadgets to make life easier but it's not that you can recognize it in one Split Second is it no I I in fact I think the best Universal Design is uh invisible you only notice it when it's not there and um I think that that's that's the key is I and we need to be um careful here is that there are people who need specialized design there are people who will need a grab bar in their bathroom yeah um but if we were to put a grab bar in every shower in the same way as we put a soap dish that wouldn't be special either and then we would all have something to grab onto if we were slipping and not then think about oh I've fallen over in the shower now I need a grab bar you know like you always need it the day after you didn't have it so um you know there are those sorts of things but people with very specific uh impairments might need a compensation and so that so that's that's the accessibility inside of things like that is the compensation for the actual impairment where the these other designs in the bigger wider world are about including people in Social and economic life so that's that's really the way that I like to um explain that yeah so what is what hey you told me already but I I want to I I need you to share this because what is your biggest frustration about the design world what's the problem what is going on um look generally speaking designers when you when you kind of open their eyes to another way of thinking uh you know I mean they're genuinely creative people um and that they are actually most of them are welcoming uh the ideas but there are also those who will say you are trying to restrict my creativity and I think the challenge of University sign is to see whether you really are creative or not yeah yeah I think yeah it's it's like it has to do with this one-size-fits-all perception yeah did you think oh I need to design something that's that's for everybody no you design for the extremes it sounds even more excited right designing body extremes is more exciting than designing for everyone so that's the whole thing but then the first reaction is hey yeah where is my creative freedom yeah yeah absolutely and the I guess they think certainly in the built environment and I think even in um the digital world when we're talking about uh software development and so on is the um especially where there are standards already uh in place is uh or disability access standards of some sort is the idea that you can tick the Box on those things and the job's done and there's you know and then kind of blanking out that there could be improvements to doing it better and it's usually because um and I'm talking about buildings and this would apply into the Interiors of buildings as well is that if a Universal Design approach had been taken in the first place before you actually started doing any drawings um then the creativity could be in in a way inclusive enough so that the design of like you know so that there are no extra added on bits like ramps uh to make the place you uh feel welcoming and where people can belong and I think that that's that really now as I say in the 21st century is is the aim of design we want people to enjoy the space we want everyone to feel like they're welcome that they can stay for as long as they like it's comfortable they don't feel out of place um you know it that all of that works really well for that for for as many people as possible um so my one of my frustrations is um designers who will speak keep on putting in revolving doors revolving doors are a nightmare not just for a wheelchair user or a pram Pusher but they're also a nightmare for people with um uh perception depth perception difficulties being able to judge the speed of the door um people who are on steady on their feet some people who have mental health conditions that can feel trapped or claustrophobic in them you know the list goes on and I think people um people assumed that and the stupid thing about all of that is our access requirements our laws say that if you've got a revolving door you have to have a separate door for people who can't use a revolving door why didn't you just make them all sliding doors in the first place yeah you don't you don't yeah you don't feel special anymore you feel included yeah yeah it's all it's even with me when the door when the revolving door is getting too slow I take the other door and then I'm always like oh I'm not allowed to take that door because it's for people with disability or something yeah it's the same with the toilets the toilet is much bigger for those people and of course it's bigger you need more you need more space but it's always like it's it's not for me even when there is a row and there are no special have people with abilities uh disabilities nobody's using the toilets if you but you could make all big size toilets or luxury toilets it doesn't have to look like that I another thing about feeling um excluded because I want to hear your uh later um I want to hear the what could be the effects of feeling excluded but I had another uh experience we had a in uh I guess it was in Amsterdam we had a restaurant it was run by blind people blind people and uh you could book a dinner over there and from the very first moment when you open the front door it was Pitch Black and there was somebody there to grab your hand and to guide you through your table and you didn't know how big it was inside how beautiful well definitely it was all black so you could I couldn't see anything I was relying on my on voices on sounds I I really wanted to touch you on the walls to to get to know where I was it doesn't feel safe at all and then you have to then you have to have dinner and that was a problem because there was a water bottle on the table you could fill your own glass but you needed to trick to do that yeah with your finger in the glass to feel the the water level and then after that it was I was with my uh with my wife and I said I think we they put us in the corner with the back to the to the whole and to the whole to the bigger space and I hate those I always want to have the best for you in the restaurant sometimes I switch three times in a restaurant to have the best view so I was I was with my back to the to the whole restaurant and I could feel it and then I was was touching the wall in front of me and there was a wall we were in the corner placed Two Worlds in front of us and that was oh I was getting a little claustrophobic yeah so it wasn't for once it was a good experience a nice experience but I never want to go back there because it doesn't feel right to me so what could be the effect If you experience this well let's say every day if you feel excluded every day um I don't have that personal experience so it's really difficult for me just to I don't presume and everybody's experience will be different um I think there are some people out there particularly Disability Advocates who will challenge you know like just say I I I'm trying to keep on doing these things that I want to do even though I don't feel welcome um and even though it's difficult and then there will be other people who will just stay home
they just don't make the journey they don't make the visit they just don't do it and um and I think you know trekking back on on your experience there for most people who are considered legally blind that is not having enough sight to be really useful is many of them can still see dark and light and some people have a vision impairment where they can see only a pinpoint of um Vision in front of them and there are others who have only got peripheral vision and the thing is even so if they see like a pink blur they'll know that that's a face for example right yeah um so uh so I'm just thinking about the exclusion there so yeah in general in general Gene because they had a lot of a lot of Dimensions we we in design you could say uh well uh functionality could be one thing that the design is not functional so you can feel excluded where there is that there's a social expert in it but I think the emotional aspect if you talk about meaning or form followers meaning the emotion is very important to us so what what can it do with people emotionally when you feel excited look I think obviously it has an impact on Mental Health and um that that would be you know the first thing to be be thinking about uh they they I I think it comes down to the way that other people treat them um so I I was using that experience of the restaurant and and a blind person is how many restaurant menus are in Braille but then how many restaurant venues uh are readable for people who you know sometimes there's a tiny faint font because they want the menu to look fancy um you know so we're not even talking about people who are blind there but I you know so you see people like me getting out their mobile phone and turning on the flashlight so they can read the menu um yeah that sort of thing um the a sense of uh not being part of society a feeling uh look any if anybody has um experienced discrimination of any kind and uh and I'm just going to you know be blunt here and say I think that most women have felt discriminated against it sometime in their life um that there are men who perhaps have not and and maybe women who have not but sometimes he was discriminated against and you don't you're so used to it and you don't even feel it anymore so there's that side to it um but the the idea of being discriminated against If you experience it for the first time is the indignity of it you know it's not fair um you know where is the social justice in all of this how comes you are leaving me out and you know so that you can get actually quite angry about that but you can't live every day with that level of anger and so I want a lot of people do is they turn that into as much action as they can either for advocating for themselves or advocating for themselves and for others by joining groups um but you know that we're talking a lot about disability here but there are lots of other groups you know people are gender diverse they really come up to the scene now um they're having to do the same fights that people with disability have done in the past the people who are really quiet are older people but I think with the baby boomer generation that we have here in Australia anyway I'm assuming you're elsewhere um is that hang on a minute just because I'm old doesn't mean you can put me on the shelf and tuck me away somewhere and forget about me you know so so um well it affects it affects not only the you as a human being as a person but it affects your family and friends too if the if your environment is not designed in a in a good way yeah and tourism is a really good example of that you know where can you go on holiday um if you have a say a child with autism um you know how how many places can you go where they're going to be um you know aware or forgiving of any you know temporary bad behaviors and we're not so bad behaviors I mean behaviors are difficult to manage yeah probably shouting or having a tantrum or or something like that well surprise surprising moves yeah uh and it's only when you understand that the the child or the adult is actually feeling very insecure and the way that they deal with their feeling of insecurity is to fight is to shout is to or to totally withdraw and not speak um so you know so obviously the people on the autism spectrum they're another group that have really been pushing for um for thinking about what they need in terms of design now this is where design for people on the autism spectrum is becoming a really big thing now um not just in terms of sensory rooms where you can go and be quiet or there's rooms where there's you know lots of color and quiet stimulation somewhere where you can relax um is uh is how does that environment um I'm thinking now about wayfinding illegibility ability of the internal environment like in a hospital or somewhere is how can we make that intuitively legible so that you don't have to keep asking people uh the way or looking for signs um you know I'm just thinking about my local hospital had a huge extension to it and it's a long extension and it's just like one kilometer of corridor where every part of it is the same pattern repeated all the way down so all the doors look the same all the rooms look the same yeah and you know it just becomes overwhelming yeah the orientation orientation is gone yeah it's especially on the streets yeah but I know this and in in well let's call it in history or in the early days he had a lot of landmarks in public space like station clock or you have fountains or Urban elements those small kiosks or something all those stuff is getting rid of the in this space but they were really helpful to recognize your environment and it's the same in in interview space like you said corridors floors yeah the Gulliver floor School of doors floor planning all about recognition right yeah yeah absolutely and um you know in some of these places seeking becomes really important as well and you know funky seating looks great um you know funky looking chairs nice bright colors and all that I I you know I don't have a problem with color I think color is really important uh in terms of making people feel welcome um but please make cheers so that you can get in and out of them easily you know I've I've seen libraries have been redone with all these chairs that you can sit in and read uh and you know I think well maybe I can get into that seat I'm not sure I can get out again you know
a selection of seating so yeah you can mix you can mix and match wonderfully yeah and sometimes the design looks really fancy or funky and you will be surprised how comfortable it is yeah so there are different ways you you don't reckon yeah well the really really let's call it the Universal Design chair but the disability chair you can recognize that one in a split second these are the one the chairs in the in the showers yeah or on special toilets these are so ugly designed there has to be another way for that but yeah sometimes you will be surprised how how comfortable to see this for you for well for let me call it for my grandma or something she's sitting in there oh that's a really nice here and I'm looking wow it's really fancy too as well so then I'm that I think every time when it's recognize those things I'm like okay see it's it's possible you don't have to it doesn't have to be ugly or looking like it like a tool I I want to I want to but before I forget because it's really important you give me an example of we were talking about the holiday you know I I uh reminds me of the story about a museum when you go there yeah you know that story where you when you're entering a museum with the bus oh yeah you remind that story yeah yeah yeah
extension to our art gallery and um the The Architects had you know really invited a group of people from the disability Community to look at the what they designed for the extension to the art gallery and uh they did you know one of the as Architects do these wonderful fly-through videos and you know told us all about it and what it would and wouldn't have and so on and then they said you know for questions and the person sitting next to me straight away said and where are the toilets and the architect said um because we can't see any toilets um on the entry level and the architect said oh we didn't want there to be too much of uh you know we wanted people to move through the lobby fairly quickly so the toilets are down one level you take the lift down one level right so the person next to me said the people who visit the art gallery are mostly older people and children they come in buses they may have been on the bus for two to three hours guess what they're going to want straight away is a toilet they don't want to be hopping from foot to foot waiting for the lift um and the problem with that was that the design was so Advanced it was just ready for development application that there was no opportunity to change it and the the moral of that story is get users involved at the beginning don't wait for them to tick it off like oh look at me I've had an access consultant our access consultant has told us it's all okay that's my frustration is is designers who only want to stick to the minimum standards do I really have to do this I'm all right then now I will do it um instead of um with some idea of course disability design is going to affect your design if you don't think about it at the beginning if you have to tuck it on at the end it will destroy your design yeah so it's an easy it's an easy way to prevent design mistakes just test it Go creation get people involved to test it yeah we hear it many times from uh from other major players in entire design field and architecture they always have test panels it can be in all kinds of shapes I I hear the story about uh Patrick Casey with um with he was designing nightclubs and he was always testing it with women that they feel safe in a nightclub because it's a dangerous place for them with man on the Manning on the on the hunt so they need to feel [ __ ] he was he was designed with round shapes and all kinds of light systems and no dark corners and he had a whole theory about it's it's so great I I think he will go in the one of the next podcasts for sure uh multi-sensory design is a good one this coming up in one of the uh one of the next podcasts all about well all this designing for all senses so that you can use of course for a full design experience but also for uh as you said for uh people with uh autism or other other uh other yeah disabilities or uh challenges what how we can call them yeah so co-creation is one to prevent mistakes consultants get consultants for people to test your uh your for sure public spaces if you design for a residential and you have a private family or you have hey you can be uh you can just design for them uh otherwise well if you want a really sustainable space you have you need to design for the next uh the next uh have it inter too so actually we could say if you don't design inclusive it's not a good design right well I you know the simple statement that I saw once was good design enabled bad design disables I mean that's really it in a nutshell yeah uh so the the other thing that I just probably wanted to say because I've seen that we're getting close to time now is just um uh for people who are fairly new to all of this idea I I generally use the eight goals of Universal Design as um as a framework to be thinking about it and some work I did again with uh um had Landscape Architects was that they took those eight goals and they remade them to suit their discipline you know they they remade them and what actually happened in um the process of talking about all of this is eventually it became something really simple um that I think that could be applied anywhere because you know I can't remember eight things in a list um you know like most people I can only remember three things at a time and uh and interestingly this is what came out of it uh because it was about play spaces this is how it came out can I get there you know is the parking is there a pedestrian Crossing you know those sorts of things yeah uh can I play which we can interpret as can I do whatever it is that I want to do when I get to the place that I've got to yeah can you use can you use everything yeah yeah that's right can I get there can I play and then can I stay and in that context it was is there seating is it is there water is there shade um is there a toilet uh that kind of thing but the bottom line of that is can I stay for as long as I want to feel comfortable welcomed and belong and that I think if you only take away from today can I get there can I play can I stay um then I think uh that is something that you can check everything every design that you heard can people get to it can they use it really well and will it be comfortable enough to sustain their interest that they can keep on using it for as long as they want to you know yeah wonderful yeah I think there is a just three simple questions to test your design in the first place and if you have any doubts you can consult anyone else or you can test the uh test your audience yeah talking about your eight goals um we will we will create a landing page Institute of Ontario impact.com Jane and we will add uh the it goes over there um you already um as the Universal Design you have seven principles so that's really cool we teach our students always to have your own design principles so people will recognize how you would what you do what you what the impact is you want to make the goal you are you want to achieve with each other and it's so easy when you are in line so you're doing great with this with the other seven principles are great so we are going to share them uh there too and you have a nice kind of mini course on Universal Design uh on the website we will add a link to the documents because if people want to know more it is there's a video about the pilots as well it's all about products communication and Terror design architecture all this uh all this stuff so yeah um well thanks a lot Jane uh wonderful to Friendship the memory and all the stuff I discovered uh well almost 20 years ago when uh when I was graduating maybe 25 already so um yeah wonderful um it was yeah it was not on top of my mind and it's not on my mind every day and if you are designing perfect spaces or architecture spaces I think it has to be on top of your mind if you do Residential retail or shops it can be on top of your mind um you need to be aware of that um yeah we need to we need to yeah you need to ask yourself that's what everybody remembered ask yourself am I designing something where people everybody feel welcome and belong really everybody and then you include everybody so designed for the extremes yeah great Jane thanks a lot I see some thumbs up I saw what I'm doing the doing the webinar podcast I see some hearts right now so um it's a really inspiring story thanks a lot yeah I just wanted uh you mentioned there might be questions I don't so um were you open to that or not yes if you have people in the uh who are joining us live right now you are are able to put some answers uh some questions in the chat it's when uh was already managing the chat during your uh during your talk and I saw all kinds of conversations going on and people that rely to uh recognize experiences in their own lives so um you know I can see some questions there um so I wonder how is the regulation rules in Australia uh exist to specific uh I I'm not quite sure what that question is asking me um uh but certainly we have access rules but they're very basic and they're most mainly around Mobility um vision and hearing uh that's really really all we have I mean the thing about Universal Design is it isn't a thing it's a thinking process so it's a verb I use it as a verb not as a noun and um and that's one of the reasons that I don't use the acronym ug either we we have decided that um the name needs to be spelled out fully because as soon as you say UD it makes it sound like a thing um and this is a process uh so there aren't there are guides for Universal Design um various government departments have put them out but if you try to make Universal Design a standard or a rule it kind of um is the opposite of what you're trying to do because if you make it a rule that's the rule that works at that particular point in time yeah and then but Universal Design is evolving and the whole idea is to do the iterations to get better next time do do the best you can with what you have at the time and do better next time you know so there's it's it's a growing process in itself and it's a growing process for people who are wanting to practice it yeah yeah well rapid technological changes the society is moving really fast so it's it's if you if you make it a lot you are lost and we have in in one year we have article 16.2 versus uh you know that's not helpful in the design process and not we are not experiencing the the design Freedom if you have all these rules you need to think about it yourself and to test it with you with your audience yeah do you have some another question what do we have some maybe some some practical ideas for it for Designing you mentioned some of about recognition in in environments that people can know where they are with signing they have some more practical ideas that are so obvious that you need to use them every time almost yeah look um most of it is down to the detail so the sorts of things I'm thinking about like I was just rethinking again the hospital uh long Corridor there wasn't a seat to be had you know um so no one could sit and rest the the other thing that I think that gets forgotten is lighting and again this idea of having spotlighting well actually if you have a corridor with spotlighting um with dark um patches in between that can be very disconcerting for people with vision perception issues apart from vision loss and also for people with dementia that can make it you know if it's in Stripes it makes it look like the corridors just full of steps or if the floor is shiny it can look like they're going to be walking into water yeah um so um especially if it yes so so the and like simple things like Black Max at a door can look like a hole in the ground because people with dementia get their perception gets distorted um and you know same thing in bathrooms if it's an all-white bathroom with an all-white toilet or white fittings uh people can't see where the floor ends and the wall begins you know so um these are all things that I have only learned in being with people with disability and hearing their experiences and much of it has been involving them in co-design processes so really they are the people who actually had the answers they're not there to critique oh uh this is a problem and that is a problem they they actually know what the solution is as well yeah because what they say to me is that design is so thoughtless because they can see instantly how to remedy it you know so they're there to help they're not there to sort of just give you lots of headaches
yeah one of all great insights what an Insight thank you Jane from the Dominique yeah empathy is perhaps the keywords yeah it will has to do with empathy right yeah yeah you have to feel it you have to feel it yeah I I think well and if you can't feel it personally to really listen in and and you will hear some of the frustration the anger and in some cases the pain you know and uh it it's um and I think it's the most wonderful thing to be able to alleviate those feelings you know um to see buildings places and spaces uh where there's a diversity of people and being in a wheelchair or pushing a baby baby stroller or walking with a cane um or wearing a hijab isn't going to be seen as abnormal yeah so make make them feel understood yeah yeah yeah
wonderful I think we are having the answer James lovely well some some new yeah thank you Jane great takeaways from today yeah really helpful yeah love it so our website is a like a library of research of information articles and so on um it's uh in in several topics you know I've built environment Transportation tourism um Universal Design for Learning which is another arm of the whole thing so you know I'm going to share regime I'm going to share it but because we we love to support your message and your vision and this is such an important topic for Universal Design like I said an introduction to grow as Humanity how to grow as a person to enjoy life to live in your own terms as we call it so uh yeah uh we we are going to share all of it with the links on uh again um Institute of terryimpact.com Jane we will put all the information there so they can connect with you they know where to find you they will know where to find your uh your Institute yeah okay wonderful great to have you Jane yeah thank you for your contribution yeah thank you everyone for listening and thanks again for letting me talk about my favorite subject
thank you bye everyone bye everyone